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Understand the Terms Before You Start

These terms set out what you agree to when you open and use a tk90pro account — covering everything from how deposits via bKash, Nagad, and Rocket are handled to how disputes are raised.

Account holder responsibilitybKash, Nagad, Rocket payment rulesEligibility by local lawDispute and contact processAccount suspension conditions
tk90pro Understand the Terms Before You Start
HOW WE HANDLE THIS

Our Approach to Fair and Clear Terms

We keep our terms written in plain language because confusion about account rules creates problems for both sides. When a term changes, we notify you through the contact method on your registered account before the change takes effect.

Wallet Matching Rules

Your withdrawal wallet must match the deposit source — bKash to bKash, Nagad to Nagad, Rocket to Rocket. This rule protects your account from unauthorised withdrawal requests.

Account Security

You are responsible for keeping your login credentials private. If you suspect your account has been accessed without your knowledge, contact support immediately through live chat.

Term Change Notice

We notify you before material changes to these terms come into effect. Continuing to use your account after the notice period counts as acceptance of the updated version.

Dispute Process

Raise a dispute by contacting support within the timeframe stated in your account terms. Include your transaction reference and the wallet number involved for the fastest resolution.

CONTACT US DIRECTLY

Reach Us About These Terms

If a specific clause in these terms is unclear, or you want to raise a concern about how a term has been applied to your account, our support team handles those queries directly. Send your account number and the relevant section reference when you write — it speeds up the response considerably.

Live Chat Open the chat widget from your account page. Describe your terms query clearly and include your registered wallet number for faster handling.
Email Support Write to our support address with your account ID and the specific clause you are querying. Responses address the exact term you raise, not a generic reply.
Account Help Centre The help section inside your account covers common terms questions — payment matching rules, account suspension conditions, and wallet verification steps are all explained there.

Common Questions About Our Terms

These are the terms questions we hear most often. If your question is not covered here, contact support through live chat or email with your account ID and the specific clause you need clarified.

Access depends on your local law and whether your region is eligible. You are responsible for checking that using this platform is permitted where you are located before opening an account.

Withdrawals must go back to the same wallet type used for the deposit. A bKash deposit means the withdrawal returns to that bKash number — cross-wallet withdrawals are not processed under our current terms.

No. We notify you before material changes take effect. If you continue using your account after the notice period, that counts as your acceptance of the updated terms.

Contact support through live chat or email. Include your account ID, transaction reference and the specific clause in question. Our team reviews each dispute against the terms in place at the time of the event.

Before processing a Nagad or Rocket withdrawal, we confirm the wallet number matches your registered account. This step exists to prevent unauthorised withdrawals and is applied consistently across all payment methods.

The version on this page is the current one. If terms have been updated recently, a notice will appear in your account. You can also contact support to confirm which version applies to your account right now.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.